You've Got Questions, We've Got Answers.
What are the hours of the leasing office?
The leasing office hours are Mo - Fr: 9:00 am - 6:00 pm, Sa: 10:00 am - 5:00 pm, Su: 1:00 pm - 5:00 pm
Do you allow pets?
We love your furry companions and welcome up to two per apartment home. While we are huge fans of individuality (and the exotic), we have to ask that exotic pals, such as skunks and ferrets, find happy homes with a friend or family member. Please note that we reserve the right to disallow certain aggressive breeds of dogs and aquariums as per our pet addendum.
Does the community have retail space?
For the most up-to-date information on our retail partners, please visit our retail page.
What floor plans do you offer?
Modera Trailhead offers an array of 1-, 2-, and 3-bedroom apartment homes.
Does the community have gated access?
Our community offers gated access. Each resident receives an access sticker to enter the gate.
Is there a parking garage?
We have a controlled-access parking garage at Modera Trailhead.
Are there guest parking spots available?
We do offer guest spots available on a first come first serve basis.
How do I submit regular and after-hours maintenance requests at Modera Trailhead?
We proudly offer an on-site maintenance team. Submit routine requests via your Resident Portal; please allow 48 hours for a response. For after-hours emergencies, call our main number and press 1 to speak with Milly, our virtual assistant, who will escalate it to our on-call associate.
Do you offer a valet trash service?
Valet trash service is available for our residents. We also have recycling bins available for residents to access.
How do I get my packages/do you have package lockers?
We have package lockers available to residents 24/7.
Does the community have an elevator?
Yes, we have an elevator for your convenience.
When were these homes built?
The community was built in 2025.
What is the smoking policy?
At Modera Trailhead, we are a 100% smoke-free community.
What is the community's Walk Score?
Our walkscore at Modera Trailhead is a 79 - putting you right at the heart of it all.
What features are in the premium homes?
Premium collection homes feature stained wood cabinets, French door refrigerator, wine cooler, front control range with hood, extended kitchen island, and marble countertops and backsplashes*.
Are the homes wired for Wi-Fi?
Our homes offer built-in Wi-Fi for an additional fee, while complimentary Wi-Fi is available in all common areas.
Do the homes have air conditioning?
Our apartment homes come equipped with air conditioning to keep you comfortable all year long.
Do the homes have washers and dryers?
Each apartment home comes with an in-home full-size washer and dryer, making laundry day a breeze!
What kind of appliances does the kitchen have?
Our Dallas, TX apartment homes offer ENERGY STAR® stainless steel appliances.
What type of countertops do the homes have?
Modera Trailhead has quartz countertops.
Do the refrigerators have an ice machine?
Our stainless steel refrigerators come equipped with an ice machine.
Do kitchen sinks have a garbage disposal?
Every stainless steel single-basin kitchen sink at Modera Trailhead comes equipped with a garbage disposal.
Do the homes have dishwashers?
Every apartment home comes equipped with a dishwasher in the gourmet kitchen.
What type of flooring do the homes have?
Every 1-, 2-, and 3-bedroom apartment home at Modera Trailhead features wood-style plank flooring throughout.
Do the homes have balconies?
Our apartment homes offer private balconies and patios in select homes.
Do the homes have keyless entry?
At Modera Trailhead, our apartment homes feature smart home technology with keyless entry, USB outlets, and smart thermostats.
Is there a community grilling station?
We proudly offer a community grilling station at Modera Trailhead for our residents to enjoy.
Does the community have a concierge?
We do not offer concierge services at Modera Trailhead.
Are there Electric Vehicle/EV charging stations available at the community?
We offer Electric Vehicle/EV charging stations at Modera Trailhead for no additional charge. Residents will need to have an account to utilize this amenity.
Is there a community pool?
At Modera Trailhead, we have a pool that is open from 10 AM - 10 PM. The pool is closed from October to February.
Are there coworking/work from home stations?
Our residents can utilize our coworking spaces in our clubhouse from 10 AM - 10 PM.
Is there a community clubhouse?
The clubhouse will be open from 10 AM - 10 PM for residents and their guests to enjoy.
Is there a community fitness center?
Modera Trailhead offers a 24-hour community fitness center.
Do I need to complete a PetScreening Profile?
Yes — and we're glad you asked! At Mill Creek Residential, we believe pets are part of the family. That's why all residents are asked to complete a quick pet profile through PetScreening.com.
Even if you don't have a household pet, this step is required and helps us create a welcoming community for every resident.
🐾 Have a pet? There’s a $30 fee per household pet profile.
🐾 No pet or have an assistance animal? No fee required—just complete the profile so we have your info on file. Your lease process may be delayed if this step isn’t complete, so we recommend checking it off your list early!
What lease terms are available?
Our community offers a variety of lease terms to meet your needs. Please select an available home to view on our floor plans page for available lease terms.
Are utilities included?
Utilities are not included in the rent payment at Modera Trailhead.
Is renter's insurance required?
At the time of application, residents are automatically enrolled in the Resident Liability Program at $15 per month. This is the simplest and most cost-effective way to satisfy the insurance requirements of your lease. The resident liability program is not renters insurance and does not cover personal property contents or liability coverage to third parties (other residents). Residents have the option to opt-out of the program by supplying their valid third-party renter's insurance policy to MillCreek.ConfirmInsurance.com.
How do I apply to rent an apartment/home?
Apply today by clicking here.
How do I pay rent?
To make this as convenient as possible, there are several ways to pay rent. Our favorite is through the Resident Portal or Resident Portal Mobile App. Visit the community website and select 'Residents' to login and submit your payment. You can also download the Resident Portal Mobile App on your favorite Android or Apple device to pay your rent. We also accept e-check, MoneyGram, and credit card payments (service fees may apply).
We're also excited to announce that we are now accepting payments with Flex.
With Flex, you choose when and how you pay rent. Each month, Flex splits your rent into two payments: you pay part of your total rent up front and finance the rest with a Flex credit line. You have the flexibility to choose your second payment date to better align with your finances.
For questions about Flex Payments, please contact their customer support team by hitting “Contact Us” in the Flex app, or visiting their website at help.getflex.com.
When is rent due each month?
Rent is due on the first of the month, with a grace period extending to the third day of each month. Late fees will start on the fourth day of each month.
Can the home be sublet or listed on short-term rental platforms like Airbnb or VRBO?
Please note that listing your rental home on platforms like Airbnb and VRBO is not permitted as per the rental agreement. We appreciate your cooperation in maintaining the integrity and safety of our community.
What kind of tours do you offer?
Modera Trailhead currently offers associate-led tours to prospective residents!
Do you accept Section 8 vouchers?
We do not accept Section 8 vouchers at this time, but Modera Trailhead participates in a mixed income program with the City of Dallas.
What steps does Mill Creek take to prevent rental application fraud?
At Mill Creek, we use advanced fraud detection tools to protect both our communities and applicants. These include identity verification, income validation, and document authentication technologies that help flag altered or suspicious information. We also work with trusted third-party partners like Snappt and use screening tools that verify applicant data in real-time.
How much is the deposit?
At Modera Trailhead there are one-time fees that include an $85 application fee, a $300 security deposit, $200 administrative fee. There are also monthly fees that include $75/month for bulk wi-fi, $40/month for trash, $5/month for pest control, and a $65/month amenity fee.